Student Housing Lancaster repair reporting

Txais tos rau peb maintenance kho lawv

Zoo siab txais tos rau Tub Ntxhais Kawm Ntawv Vaj Tse Lancaster Lub Chaw Saib Xyuas Portal.
Nplooj ntawv no yog rau Cov teeb meem txij nkawm nkaus xwb – tsis yog cov lus nug txog kev xauj tsev, them nyiaj, lossis cov neeg xauj tsev.

Thov qhia meej thiab ntxaws ntxaws thaum tshaj tawm, thiab ib txwm
Xws li cov duab & qhov chaw ntawm qhov teeb meem los pab peb txheeb xyuas nws sai sai.

suav nrog cov duab
Qhia qhov teeb meem kom meej kom peb tuaj yeem pom dab tsi tshwm sim.

Muab Qhov Tseeb Qhov Chaw
Piv txwv – Hauv pem teb pem hauv ntej chav pw / chav ua noj / 1st pem teb rov qab chav pw.

Xyuas Koj Phau Ntawv Xauj Tsev Ua Ntej
Nws piav qhia txog kev kho yooj yim xws li tripped fuses los yog thaiv cov ntxaij lim dej.
Yog tias peb xa ib tus neeg cog lus thiab qhov teeb meem tau them rau hauv Phau Ntawv Qhia,
tsev neeg yuav raug them nqi rau qhov kev mus ntsib ntawd.

Xyuas kom meej tias thaj chaw nkag tau
Khaws qhov chaw kom meej kom tus neeg cog lus tuaj yeem ua haujlwm nyab xeeb.

Ua Siab Cai Thiab Hwm
Peb nyob ntawm no los pab thiab yuav ib txwm ua peb qhov zoo tshaj plaws los daws cov teeb meem sai.

Ib txwm teb rau koj daim ntawv tshaj tawm Fixflo uas twb muaj lawm
txhawm rau hloov kho peb lossis caum kev nce qib, es tsis txhob xa daim ntawv tshaj tawm tshiab.
Qhov no khaws tag nrho cov kev sib txuas lus ua ke thiab pab peb daws koj qhov teeb meem sai dua.

Yog koj qhia ib yam dab tsi lig hmo ntuj, dhau ib lub asthiv, lossis hnub so rau pej xeem/bank nyiaj so koobtsheej,
thov nco ntsoov tias Cov neeg cog lus tsis tshua muaj.
Peb mam li khaws nws sai li sai tau thaum lub chaw ua haujlwm rov qhib dua.

Los ntawm kev qhia ib qho teeb meem, koj tab tom muab Tub Ntxhais Kawm Ntawv Vaj Tse Lancaster (SHL) kev tso cai
rau peb pab neeg lossis cov neeg cog lus kom tuaj koom yam tsis tau ceeb toom ntxiv
qhov twg tsim nyog los ntsuam xyuas lossis ua qhov kho.

Peb feem ntau yuav cuam tshuam nrog koj daim ntawv qhia thaum lub sijhawm Cov sijhawm ua haujlwm tsis tu ncua
thiab hloov kho koj ib zaug nws tau tshuaj xyuas.

1 Qhov teeb meem meem yog dab tsi tsi?

Please confirm whether this issue is in a private area, or a communal area.

Qhov chaw ntawm qhov no

Private

Communal

Li ntawd, koj qhov teeb meem yog dealt nrog sai li sai tau thov muab peb nrog ntau cov lus kom tau rau cov khoom siv cuam tshuam dab tsi. Thov muab cov appliance, ua qauv, qauv thiab serial number (yog tau). Thov muab ib qho outline ntawm qhov teeb meem thiab piav tej teeb los yog tej suab txawv.

Teeb Bulbs: Thov piav seb qhov teeb meem yog dab tsi thiab khoom (s) cuam tshuam dab tsi kom ntau li ntau tau. e.g hom thiab luaj li cas ntawm bulb, screw cap/bayonet cap, txheem, compact, LED, halogen etc.

Laj kab: Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom paub meej npaum li cas. Rau cov-timber fences kuj muaj xws li cov khoom siv laj kab yog ua tawm. Thov kuj upload duab ntawm lub laj kab.

Thov lub xeev tus nab npawb thiab (yog tau) qhov luaj li cas ntawm cov cuam tshuam thiab upload duab ntawm nws/lawv. Thov qhia lwm yam lus nyob rau hauv seem no.

Thov piav seb tus leak los ntawm kev siv rau: (a) li cas ib lub thawv loj yuav tsum tau thiab npaum li cas lub thawv yuav tsum tau emptied e.g. ib khob txhua teev los yog ib khob txhua hnub; thiab (b) seb qhov leak yog qhov constant los yog intermittent. Thov muab peb nrog ntau yam lus kom tau txog cov khoom uas yog leaking.

Thov piav qhov teeb meem nyob rau hauv ntau npaum li cas kom tau thiab muab cov lus uas chav tsev los yog chav tsev muaj cuam tshuam dab tsi, thaum qhov teeb meem yog xub pom thiab npaum li cas qhov teeb meem yog dab tsi.

Thov qhia seb yuav ua li cas, muab ntau npaum li cas kom paub meej npaum li cas.

Appliance yam

qauv

Serial nab npawb

Pes tsawg flights ntawm stairs rau lub appliance

Hom bulb (e.g. standard or LED)

Luaj li cas ntawm bulb (e.g. standard los yog compact)

Bulb fittings (e.g. screwcap los yog bayonette)

Pes tsawg tus bulbs cuam tshuam dab tsi

Laj Kab piav qhia (eg ntoo lossis hlau)

Pes tsawg tus cuam tshuam dab tsi

yam khoom

Tsuas yog cov cuab yeej siv rau cov cuab yeej

Tsis Muaj

Ib lub thawv loj yuav tsum tau rau lub leak?

Koj yuav tsum tas nws?

Puas yog qhov leak lossis intermittent?

Chav twg los cuam tshuam dab tsi?

Cov ntawv nyeem yuav tsis ntev tshaj 50 cim.

Thaum twg yog qhov teeb meem xub pom?

Qhov teeb meem no yog qhov teeb meem li cas?

Txhaum kom paub meej

Qhia kom paub meej txog qhov no, qhov chaw raws nraim qhov chaw thiab cov tsos mob los yog tej yam ntawm qhov no ua ntej zaug. Thov qhia thaum koj xav tau qhov kev pab cuam muab qhov chaw, (yog muaj) nquag koj xav kom nws tshwm sim, thiab lwm yam ntaub ntawv hais txog qhov kev pab cuam uas koj xav tau

Nyem rau ib daim duab mus ntxiv Thov xaiv ib qho kev xaiv saum toj no Thov sau cov ntawv ceeb toom

2 Ntxiv cov duab

Thov ntxiv txog 10 cov duab, yees duab los yog audio ntaub ntawv (max: 30mb txhua) los piav qhov teeb meem.

Upload ntaub ntawv (s) *

Please upload file(s) to continue. This should help understand the issue better.

3 Hais kom paub meej

Address

nroog

Postcode

Sau qhov chaw nyob manually

Cov Qhabnias

4 Koj cov lus tiv thaiv kom paub meej

No reporting occupier)

This issue will be raised without a reporting occupier

Title

Npe

surname

Email chaw nyob

Xov Tooj

xov tooj ntawm tus xov tooj

5 Tshawb kom paub meej thiab xa

Ntxiv mus

*e.g. chaw nres tsheb thiab txwv tsis pub siv rau vans

Nws muaj nws ib tug lam tau lam ua Cov cuab yeej no puas yog?

Kuv pom zoo rau qhov cov ntsiab lus thiab tej yam kev mob

Nco ntsoov kuv paub meej ntxiv lub sij hawm tom ntej

Saib daim ntawv ceeb toom txog kev tsis pub twg paub

Xa tsab ntawv no